Meet Jemma...
I started my career in 2001 as a Private Banking Assistant, managing investment portfolios for high-net worth individuals. I spent the majority of the last 20 years in Financial Services as an Executive PA to the Managing Director of one of the UK's leading banks.
That's where I learned to adapt quickly, act on someone's behalf, be the Exec's gatekeeper and generally get things done yesterday.
I left in 2019 on maternity leave and spent a few years as a full time parent where I learned negotiation skills and the true art of patience!
In 2024 I set up as a freelance Personal Assistant & Office Manager working remotely with clients across Architecture & Design, Property Management and Chartered Surveyors.
My background in Head Office means confidentiality, integrity and reliability come as standard. I take ownership of complex diaries, last-minute changes, priorities and deadlines. I'm customer-facing and confident being a representative. I engage with clients and stakeholders in a professional yet friendly manner.
I'm proficient in Microsoft Office, Google Workspace, FreeAgent, Cashboard and ClickUp.
I thrive on organisation, building relationships, and most of all... ticking off 'to do' lists.
Testimonials...
Jemma has been an invaluable member of our team, providing reliable and professional support in the day-to-day running of our Architectural Practice for over two years.
From the outset, Jemma has demonstrated a willing and proactive approach — not only adopting the specific procedures and workflows I have established, but actively contributing to their improvement. On many occasions, her suggestions have been implemented, reflecting both her thorough understanding of our operations and her initiative in making them better.
Her communication with clients is consistently professional, and she brings the same careful attention to detail that the practice demands — whether dealing with matters of significance or more routine tasks. This is particularly evident in her handling of our more complex administrative procedures, which require both precision and familiarity; Jemma has executed these flawlessly while also identifying valid enhancements along the way.
The support Jemma provides has meaningfully reduced the administrative burden of running the business, allowing me to focus my time and energy where it is most needed. I would not hesitate to recommend her.
C. Aylward, CPA Design
Jemma supported me as my Exec PA for 5 years across 3 successive MD roles. In each instance she quickly developed strong relationships with the team. Jemma always managed the diary extremely well and was particularly skilled at event planning and execution.
Jemma is very personable and a pleasure to work with. I’d have no hesitation in employing her again.
S. Noakes, MD Retail Banking
